Maintenance Tickets Just Got Granular

Here's a significant enhancement to our Maintenance Center – making it easier and more efficient for tenants to report and resolve issues in their homes, and in public spaces.

🔧 Improved Maintenance Center: Now, reporting issues is not just seamless, but incredibly precise. Our upgraded support ticket system allows you to specify the exact location and category of the problem, offering a higher level of granularity.

🏡 Precise Location Details: You can now pinpoint the issue, whether it's the kitchen, living room, or bedroom. This means quicker response times and faster resolutions as admins can instantly identify the problem area.

🔄 Nested Categories: Dive deeper into the specifics! Is it a broken window, defective heating, or an issue with the fridge? Our nested categories allow you to provide detailed information, ensuring that your concern reaches the right experts promptly.

📊 Enhanced Statistics and Predictions: Not only does this benefit you in real-time issue resolution, but it also empowers you to gather better data. Improved statistics and predictions will help us anticipate and address common issues more effectively in the future.

To start using Precise Location in Maintenance Tickets, you must have admin rights. Go to Manager > Maintenance > Settings.