Dear friend,

I want to take a moment to thank you for your patience and support in 2024. It hasn’t been our fastest year when it comes to launching new features. However, it’s been a year of significant changes behind the scenes.

I use Heynabo! myself where I live, so I know how important it is for the platform to continually develop and improve. That’s why I’m so excited about 2025, which is shaping up to be a year full of meaningful updates.

Here’s a brief status update for Heynabo! as we wrap up the past 12 months:

• We’ve invested a lot of energy into migrating communities from Borigo to Heynabo! Now that the migration is complete, we can focus entirely on one platform. This frees up resources for more important tasks.
• We discontinued our free subscription. We believe it’s only fair that everyone contributes – and fortunately, 92% of you agreed!
• We’ve grown – more communities, more neighbors, more daily events, shared guest rooms, uploaded files… We’re not rich, and we don’t expect to be anytime soon. But we’ve built a strong foundation for the future and can enter 2025 by scaling up our development efforts.

What's happening in 2025?

First of all, we're focusing our energy on eliminating bugs, cleaning up our own mess, and improving an interface that's become a bit cluttered as we added new features along the way.

Apart from that, we've created a roadmap with the main themes for 2025. The roadmap is based on conversations we (Marie, Laus, Mik, and I) have had with many of you over the past year. It’s not set in stone, and you might not see your specific wish on the list. Please reach out to me if you think something is missing.

The main elements are:

• Neighborhoods: We're adding a new way for communities to connect with each other. This will allow communities in the same neighborhood to share information, ressources, or events.
• Integration with Property Management Software: We're finalizing integrations with the main Danish PMS platforms. This will allow communities to update members automatically, and will also open the door to better in-app information.
• Maintenance Center 2.0: More and more communties are using the Maintenance Center to handle support tickets and requests from tenants. So we're giving it an overhaul. Three big requests from our users are recurring maintenance tasks, using AI for first level support, and an integration with Dalux. So those are on our list!
• Portfolio Dashboard: If you're a property admin or a portfolio manager, you'll be able to log in one place, and see all your communities.
• Nabo-Score: We've already been testing this, and 2025 is the year where we launch it. We're introducing an index, that will allow real estate developers to measure the quality of a given community. Also, we'll provide you with actionable insights on how to improve community in order to reduce churn and increase tenant satisfaction.

You can find the roadmap here (in danish)

Heynabo! wouldn’t be possible without your support, feedback, and trust. I love coming to work every day to help create something truly special: communities where people thrive.

With gratitude,

Martin (and also Marie, Laus & Mik)

Our notifications have been a bit confused lately - especially the counter on your app icon. Sorry about that. Our bad. We've fixed the bug for now, but have decided to take a closer look at notifications in the coming months. There's room for improvement, and we'll make it happen.

Here's a significant enhancement to our Maintenance Center – making it easier and more efficient for tenants to report and resolve issues in their homes, and in public spaces.

🔧 Improved Maintenance Center: Now, reporting issues is not just seamless, but incredibly precise. Our upgraded support ticket system allows you to specify the exact location and category of the problem, offering a higher level of granularity.

🏡 Precise Location Details: You can now pinpoint the issue, whether it's the kitchen, living room, or bedroom. This means quicker response times and faster resolutions as admins can instantly identify the problem area.

🔄 Nested Categories: Dive deeper into the specifics! Is it a broken window, defective heating, or an issue with the fridge? Our nested categories allow you to provide detailed information, ensuring that your concern reaches the right experts promptly.

📊 Enhanced Statistics and Predictions: Not only does this benefit you in real-time issue resolution, but it also empowers you to gather better data. Improved statistics and predictions will help us anticipate and address common issues more effectively in the future.

To start using Precise Location in Maintenance Tickets, you must have admin rights. Go to Manager > Maintenance > Settings.

Here's a quick update to ensure that our code is clean, quick, and generally up to today's awesomeness. This means updated to capacitor

And if you missed it, be sure to check out some of the new features we added since last update:

🌀 Year Wheel: Plan your community's year

🚨 Emergency contacts

🏘️ House Groups

🗂️ Sub folders

🔖 Flex-time bookings (still in Beta) 

This one had us fighting like cats and dogs. Martin REALLY didn't like the idea of more levels in your file libraries. But users kept asking for it. So here it is.

We just made the admin section a little bit better. From now on the Community section will give you a better overview of where your attention is needed.

And we also added a bit of statistics so you can see how your community is growing, and who are the movers and shakers.

We've released a lot of improvements lately, but the most important one will likely go completely unnoticed: We've added magic links to our log-in flow, so new users don't need to enter their Place-ID, e-mail, and password. Just click the button and start neighbouring.

If you missed any of the other updates we've added lately, here's a short list:

• Improved design: Profile pages
• Welcome messages to new users
• House Groups
• Improved design: Comment threads
• QR codes on invitations, bookings, and events

Enjoy your neighbouring!

De fleste fællesskaber har nogle helt naturlige grupper som er baseret på hvor vi bor. Mange af jer har også efterspurgt muligheden for at kunne oprette klynger, opgange eller huse. Derfor har vi lavet Boliggrupper.

Her kan du oprette grupper som automatisk tilføjer alle beboere på de adresser vælger. På den måde skal nye naboer ikke melde sig ind, og kan automatisk få besked om opdateringer der vedrører dem.

En boliggruppe indeholder en opslagstavle til kommunikation og en kalender så du f.eks. kan synliggøre hvornår der er rengøring, vedligeholdelse, eller andre aktiviteter som er relevante for beboerne i den konkrete gruppe.

Boliggrupper kan oprettes af administrator, under: Manager > Foreningen > Boliggrupper

We just released an improved design for comments:

• Cleaner design for more clarity.
• Unlimited amount of nested replies... So now you can reply to anything.
• Better way to reply to single comments or questions.

We just added a better way to call attention to your community events. The app is cool and all, sure, but sometimes you need to get information out there in a more analog way. That's why we're adding a PDF poster for your events. Download it from the event page, hang it on your bulletin boards, or pop it in your neighbour's mailbox (on recycled paper, please).